How to Request Data Deletion
If you want to delete your data from AiReply Technology, you can do so in the following ways:
- Email us at admin@aireply.in with subject line Data Deletion Request
- Include your registered email address or phone number in the email
What Data Will Be Deleted
Upon receiving your request, we will delete:
- Your account information (name, clinic details, email, phone number)
- All stored WhatsApp message history
- WhatsApp Business Account connection and access tokens
- AI configuration and clinic settings
- Credit and billing history (except records required by Indian tax law)
Timeline
- We will process your deletion request within 48 hours
- You will receive email confirmation once deletion is complete
- Some data may be retained for up to 30 days in encrypted backups before permanent deletion
Important Notes
- Data deletion is permanent and cannot be undone
- Any unused AI credits will be forfeited upon account deletion
- This action will disconnect your WhatsApp Business number from AiReply
- A free data export (CSV/Excel) is provided upon request within 48 hours of termination
Contact
For any questions about data deletion:
- Email: admin@aireply.in
- Phone: +91 99787 39359
- Address: AiReply Technology, 201, Second Floor, Sai Ganga, Near Rasoi Dining Hall, Kalubha Road, Bhavnagar, Gujarat 364001